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Training Needs Analysis

Outlook Intro

This questionnaire helps you assess your current skill level, which helps us choose the most suitable course

Please mark each question from 1 to 10. 10 meaning a complete understanding and 1 indicates no previous knowledge. The 'Ability' column is your current knowledge and the 'Need' column indicates how important a topic is to you.

If you do not know what the topic refers to then leave the Need column blank.

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  Ability Need
Can you open new mail, including attachments and send a reply?
Are you able to organise received mail?
Can you create a New Message and Attach Files?
Do you know how to assign Importance to messages?
Are you able to use message Flags?
Do you know how to set-up Auto Signatures?
Can you Attach Delivery and Read Receipts to messages?
Do you know how to create New Contacts?
Do you know how to use the Contacts Folder to send messages?
Are you able to create distribution lists?
Can you use the Calendar to Create Appointments?
Can you use the Calendar to set up Meeting Requests?
Can you add all day events to the Calendar?
Are you able to read other users Calendars?
Can you send Task Status Reports?
Can you link a Task to the Calendar?
Can you set Reminders?
Are you able to manage On-Going tasks?
Are you able to mark tasks as completed?
Do you use electronic 'Post It' notes to capture random items and events?

Ability Total


Need Total


Each question where your NEED is greater than your ABILITY will make this course more useful to you. When these rows total over 50, the course is recommended. 0

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