Training Needs Analysis

Outlook Advanced

This questionnaire helps you assess your current skill level, which helps us choose the most suitable course

Please mark each question from 1 to 10. 10 meaning a complete understanding and 1 indicates no previous knowledge. The 'Ability' column is your current knowledge and the 'Need' column indicates how important a topic is to you.

If you do not know what the topic refers to then leave the Need column blank.

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  Ability Need
Do you know how to recall a message that has been sent?
Do you know how to use the Out of Office Assistant?
Can you add a signature to all new messages?
So you know how to set junk mail options?
Do you know how to add and remove the Reading pane?
Do you know how to switch AutoPreview on and off?
Can you categorise your messages using colours?
Can you create folders?
Can you flag messages?
Can you sort your messages?
Can you group your messages?
Can you assign your messages to categories?
Can you schedule meetings between a group of people?
Can you create group schedules?
Can you create Public folders?
Can you assign tasks to other people?
Can you share your contacts with other people?
Can you create templates?
Can you assign Rules?
Can you assign Rules within the Out of Office Assistant?

Ability Total


Need Total


Each question where your NEED is greater than your ABILITY will make this course more useful to you. When these rows total over 50, the course is recommended. 0

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