Course Outline

Microsoft Outlook 2016 Introduction


Who is this course for?

Assuming only a basic knowledge of Windows, the topics covered on this course will give you the basic skills to use Outlook for managing e-mail and organiser functions such as the contact lists and the diary.


How long is this course?

1 Day 


What do I need to know before attending?

It is assumed that you have basic Windows skills. An awareness of electronic mail is an advantage but not essential. 


What will I expect to achieve at the end of the training?
At the end of this course
you will be able to:

  • Use Outlook to send and receive electronic mail.
  • Create contact lists (Personal Address Book) to hold e-mail addresses and information that can be called up by other Office Applications.
  • Manage the Outlook diary with respect to appointments, events, and tasks.


Price Band:



The ribbon in Outlook
Using Outlook as mail client and as personal organiser.
Familiarity with the Outlook Window components and the use of folders to store different categories of information.
Awareness of different Outlook views.
The To-Do Bar.
Using Tell Me.

Opening new mail.
Organising, replying and forwarding received messages.
Creating new messages.
Addressing new messages.
Attaching files to messages.
Using message flags.
Assigning importance to messages.
Attaching delivery and read receipts to messages.
Setting up Auto Signatures.
Conversation View.

Creating, sorting and viewing contacts.
Using the contacts folder to send messages.
Creating distribution lists.

Overview of the Calendar folder.
Creating appointments and adding all day events.
Setting up meeting requests.
Reading other users calendars and sending calendars as an email.
Overlaying and viewing calendars simultaneously.

Creating a task and setting reminders.
Managing on going tasks.
Marking tasks as being complete.
Integrating into the calendar.

Use of electronic 'Post It' notes to capture random events.

Additional Topics
Other topics of interest will be covered when you are comfortable with the core elements of the course, where time allows.

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